 |
GAS
- CoServ |
| Customer Service / Emergency |
(800) 274-4014 |
Website |
www.coservgas.com |

 |
ELECTRIC
- TXU (PHASE 1, 3C - VILLAGES OF HEATHER HOLLOW) |
| Customer Care (24 hrs a day) |
|
Dallas/Ft. Worth area |
(972) 791-2828 |
Outside the Metroplex |
(800) 368-1398 |
 |
| To Establish New Service or Obtain Pricing Information |
Dallas/Ft. Worth area |
(800) 242-9113 |
Outside the Metroplex |
(866) 225-5898 |
 |
Emergency / Outages
(24hrs) |
(800)
233-2133 |
Hearing
Impaired (TTY) |
(800)
735-2989 |
Website |
www.txu.com |
Email
(general TXU questions) |
txuenergy@txu.com |
SEND
PAYMENTS TO:
TXU ELECTRIC
P.O. Box 100001
Dallas, TX 75310-0001
Letters / Comments
TXU Energy Residential
P.O. Box 227097
Dallas, TX 75222-7097 |
 |
ELECTRIC
- FEC, Farmers Electric Cooperative (PHASE 2, 3A - HONEYSUCKLE MEADOWS, AMBER FIELDS, AND SAGE MEADOW) |
| Customer
Care |
|
Dallas/Ft. Worth and all areas |
(903) 455-1715
(800) 541-2662 |
To report power outages (24-hour phone service) |
(903) 455-1715
(800) 541-2662 |
Website |
www.fecelectric.com |
SEND PAYMENTS TO:
FEC ELECTRIC
PO Box 6037
Greenville, TX 75403
Letters / Comments
FEC ELECTRIC
2000 East I-30
PO Box 6037
Greenville, TX 75403 |
 |
| WATER
AND WASTE WATER - Severn Trent Services, Inc. |
| Severn Trent |
Customer
Service |
Ph: (800) 579-4500
Fax: (469) 762-3090 |
After
Hours/Emergency |
(469) 762-3099
|
 |
Email |
cdonovan@stes.com |
Website |
severntrentservices.com |
Severn Trent
Dallas Regional Office
9550 Helms Trail, Suite 800
Forney, Texas 75126 |
 |
| SOLID
WASTE AND RECYCLE - Waste Management of Texas, Inc. |
| Customer
Service |
(800) 772-8653 |
Website |
wm.com |
| Billing:
Solid waste and recycle will be included in the monthly water
bill |
Solid
waste pick-up will be curbside, once a week. Recycle pick-up
will be curbside,
once a week in 18-gallon bins provided by Waste Management. |
 |
Water
Charges for Single - Family and Duplex Residential Customers |
| Minimum
Monthly Charge |
Standard |
$35.00 |
 |
Water
Commodity Charge (per 1,000 gallons per month) |
| Gallons
Used |
Commodity Charge |
1-5,000 |
$2.50 |
5,001-10,000 |
$3.50 |
Over 10,001 |
$4.50 |
 |
Sewer Commodity Charge (per 1,000 gallons per month) |
| Gallons
Used |
Commodity
Charge |
1-5,000 |
$3.74 |
5,001-8,000 |
$3.94 |
Over
8,000 |
$4.34 |
 |
Setup
Fees |
| Deposit |
$100.00 |
Service
initiation fee |
$30.00 |
Transfer
of service fee |
$5.00 |